Learner Resources-SHBBRES003 Research and apply beauty industry information PUA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency HLTAID016 Manage first aid services and resources HLTAID014 Provide Advanced First Aid HLTAID015 Provide advanced resuscitation and oxygen therapy HLTAID011 Provide First Aid If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBCRT402 Collaborate in a creative process BSBCRT403 Explore the history and social impact of creativity MSMENV472 Implement and monitor environmentally sustainable work practices BSBCRT501 Originate and develop concepts If you require RPL Kits with comprehensive benchmarking

Fully Compliant with ACSF and SRTOs 2025

knives and guides FWPCOT3282 Assess and maintain saw blade and sawing machine performance FWPCOT3287 Operate CNC equipment for grinding

Learner Resources-SHBBRES003 Research and apply beauty industry information PUA aggressive or abusive customers SIRXCEG009Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all