RPL Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Learner Guide All LLND Kit materials are

All LLND Kit materials are delivered in Microsoft Word format

components and finishes for bathroom designs Elective units BSBCRT401 Articulate

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements RIICRC316D Place and compact concrete If you require RPL Kits with comprehensive benchmarking

Core units AHCECR309 Conduct an ecological and cultural site inspection prior to works AHCWHS301 Contribute to work health and safety processes Elective units AHCECR301 Maintain native ecosystem areas AHCECR301 Maintain native ecosystem areas AHCECR301 Maintain native ecosystem areas AHCBIO303 Apply biosecurity measures AHCPMG301 Control weeds ACMGAS305 Rescue animals and apply basic first aid AHCARB325 Manage trees to create and maintain habitat refuges AHCBIO301 Identify and report signs of unusual disease or pest AHCCFP301 Identify the effects of climate change as a factor in land management AHCCHM304 Transport and store chemicals AHCFIR301 Undertake burning for fuel

Units of competency AHCWRK401 Implement and monitor quality assurance procedures TLILIC0003 Licence to operate a forklift truck AHCWRK403 Supervise work routines and staff performance AHCWHS401 Maintain work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Learner Guide All LLND Kit materials areOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information