Self-Study Guide-ICTICT608 Interact with clients on a business level FWP Core units MEM11011 Undertake manual

Core units MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MSMENV272 Participate in environmentally sustainable work practices Elective units MEM03001 Perform manual production assembly MEM03002 Perform precision assembly MEM03003 Perform sheet and plate assembly MEM03004 Perform electronic/electrical assembly (production) MEM03005 Rework and repair (electrical/electronic production) MEM03006 Set assembly stations MEM04002 Perform gravity die casting MEM04018 Perform general woodworking machine operations MEM05002 Perform high reliability soldering and desoldering MEM05003 Perform soft soldering MEM05004 Perform routine oxy fuel gas welding MEM05005 Carry out mechanical cutting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBCUS301B Deliver and monitor a service to customers BSBOHS403B Identify hazards and assess OHS risks CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4024A Resolve business disputes CPCCBC4031A Process client requirements CPCCBC4025A Manage personal work priorities and professional development BSBSMB406A Manage small business finances BSBSMB401A Establish legal and risk management requirements of small business BSBWRT401A Write complex documents CPCCBC4034A Apply codes and standards to building trade and services contracting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCBUS610 Manage agribusiness risk AHCBUS613 Manage human resources AHCNRM603 Implement a monitoring

assemble and dismantle utilities industry components* UEECD0020 Fix and secure electrotechnology equipment* UEECD0027 Participate in development and follow a personal competency development plan UEECD0051 Use drawings

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTGAM423 Apply artificial intelligence in game development ICTGAM533 Create complex 3-D interactive games ICTGAM535 Develop complex 3-D software for games and interactive media ICTGAM537 Prepare games for different platforms and delivery modes ICTICT433 Build graphical user interfaces ICTSAS517 Use network tools Group N ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Self-Study Guide-ICTICT608 Interact with clients on a business level FWP Core units MEM11011 Undertake manualOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the